Help Centre
Frequently Asked Questions
Got a question rattling around in your head between adding pickles and ghee to your cart? Chances are, someone's asked it before! Here's what we tell them.
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Ordering & Products
Every product on our Site is sourced directly from trusted Indian brands and manufacturers, then shipped internationally as-is, nothing is repackaged or relabelled. What you see in your kitchen back home is exactly what arrives at your door.
Most product listings include dietary information such as vegetarian, vegan, or specific certifications where applicable. For anything not listed, feel free to email us before ordering, we're happy to check ingredient details for you.
Yes. We only dispatch items with a healthy remaining shelf life, and we work with brands and suppliers who prioritise freshness in their packaging. Many use vacuum-sealed or nitrogen-flushed packs specifically for export.
Absolutely! Whether it's Diwali hampers for the office or a large family stock-up, write to us at info@shopindianproducts.com with your requirements, and our team will help put together the right order for you.
For now, we do not have this feature.
Popular items are usually restocked regularly. You can check back on the product page, or contact us to ask about expected availability for a specific item.
Still have a question we haven't covered? We're only ever an email or a phone call away.
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